Swicon360 (Pty) Ltd., an established business technology partner and solution provider within the international human capital management (HCM), HR and payroll markets, launched today business process outsourcing (BPO) services in support of the SAP® ERP Human Capital Management (SAP ERP HCM) application. The announcement of these new services, called HCM Spectrum in the Cloud, further strengthens Swicon360’s market position, as it is now the only SAP-certified provider of BPO services headquartered in Africa.

HCM Spectrum in the Cloud is the latest solution to emerge from Swincon360’s extensive portfolio of HCM-focused range of solutions. The new services were unveiled at Emperors Palace, Johannesburg, Gauteng.

The introduction of this solution heralds a new phase of offerings to local and international business communities.

“Skills, skills development, effective recruitment and focused, successful management of human resources is arguably the most significant and influential aspect of national business in South Africa and on the continent today,” said Markus Bucher, CEO at Swicon360.

“In association with industry leaders SAP AG and Vodacom Business, we have introduced a solution that takes human resource management to a new level in making services available as a virtual and easily accessible platform. It is essentially offered as human resources as a service.”

Cost often presents a barrier to entry into the market and a hurdle for smaller ogranisations to truly gain the advantages of a well-organised, effectively utilised HR component. The new HCM Spectrum in the Cloud solution allows organisations and businesses to cost-effectively access world-class best practices in HCM, allowing clients to access the capabilities of SAP ERP HCM without making large upfront investments in hardware and infrastructure.

SAP ERP HCM has achieved global acclaim for its integrated approach that allows for the forecasting, planning and hiring of the best talent and cultivating these skills by effective management of talent.

Vodacom, a hosting partner of Swicon360, lauds the introduction of the delivery of SAP ERP HCM via BPO services from Swicon360. This latest announcement adds to Vodacom Business’s stable of services, helping make online software-as-a-service (SaaS) applications in the cloud a reality to all customers.

“Virtualisation and cloud computing is fundamental to the delivery of applications and services to key markets,” said Steven Hayward, Executive Director, Business, Vodacom. “And by linking our state-of-the-art virtualised hosting platform, scalable data storage and back-up facilities through a secure network infrastructure to this unique human resources solution, Vodacom Business is very proud to provide the first hosting platform of its kind in Africa.”

Swicon360 can now deliver to customers a cost-driven business case in support of SAP ERP HCM, backed up by its status as a “Powered by SAP” certified provider of BPO services. Customers can realize benefits of implementation as early as three months, as a result of Swicon360’s certified template approach.

“We are very excited about this launch and offering to the local market,” concludes Bucher. “We believe together with the backing of our industry partners, our HCM Spectrum in the Cloud offering represents the advancement of local business and the ability of decision makers to embrace innovation and the rollout of future service distribution and delivery.”